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Frequently Asked Questions

Frequently Asked Questions

  1. I push the power button, but nothing turns on
  2. Do I need a Lamp or a Bulb?
  3. How many hours will my projector lamp work?
  4. Do I need the projector lamp part number?
  5. Can I Use a North American Projector Lamp in a European Projector?
  6. Is it Allowed to Touch the Projector Lamp?
  7. Do you ship internationally?
  8. What is a bare projector lamp?
  9. Why Are Projector Lamps So Expensive?
  10. How Do I Know When To Replace My Lamp?
  11. Where Can I Find My Projector Lamp?
  12. How can I preserve my projectors performance?
  13. How can you prevent over heating of the projector lamp?
  14. How can I Extend My Projector Lamp Life?
  15. How Does a Projector Lamp Work?
  16. What Is inside projector bulbs?
  17. Why should we recycle projector bulbs?



3. How many hours will my projector lamp work?

Just like any ordinarily light bulb you would use for other purposes, projector bulbs have an expected operating time, called lamp life. This value is expressed in number of hours - typically 1000 to 2000 hours. Newer models are claiming 4000 hours of lamp life and more. The lamp's success rate is based on a statistical bell curve, so that the majority of (but not all) lamps will meet the lamp life hours specified. Some lamps will fail sooner and this is part of the acceptable operating range of the rating and other could live even longer.
For projectors that are used under normal operating conditions (no more than three to five hours per day in a clean, relatively dust-free environment) the lamp will have the greatest likelihood of lasting through its entire rated lamp life. Projectors that are used more often or are exposed to environmental contaminants are more likely to show a decrease in lamp life. Projectors that are operated 24 hours a day, 7 days a week are of course, at the highest likelihood of lamp failure before the end of the rated hours.

6. Is it Allowed to Touch the Projector Lamp?

There are many views and opinions concerning installation of projector lamps and specifically touching them when you are installing them. It is important to note that projector lamps are NOT halogen lamps and can be touched in certain places


Even though it is highly recommended that you do not touch the ARC tube with your fingers at all. The ARC tube is made out of quartz and fingerprints will cause the ARC tube to burn hotter in the spots where it was touched. The higher burning temperature will destabilize the ARC tube and cause it to malfunction.
We recommend that you should NOT touch the inside of the globe or reflector that surrounds the ARC tube. Touching this area will also leads to hot spots being created, which will destabilize your projector lamps performance.
You can however touch the outside of the globe or reflector with little to no damage done to the life or performance of the projector lamp. Make sure that you clean your hands before you handle the outside of the projector lamp.

8. What is a bare projector lamp?

We are supplying projector lamps in two options. The standard {full replacement kit} option, with the projector lamp encased in a high-temperature resistant black plastic cage or housing, and the bare projector lamp alone.
Purchasing the bare projector lamp will save you hundreds of dollars on your lamp purchase and installation is simple
In either cases advances knowledge or high technical skill are not required.

Watch simple installation guide

By purchasing the bare projector lamp you will save a lot of money and assembly is very easy and simple.
All you will need is a simple screwdriver in order to install your bare projector lamp in your existing housing within minutes.
Please take a moment to look at your existing housing and see how simple the installation is.

9. What makes Projector Lamps so Expensive?

Projector lamps function by igniting ultra-high pressurized mercury vapor that is compressed inside a quartz ARC tube. Electricity jumps or arcs across the gap filled with mercury vapor, ignites it and produces an extremely bright light.
The hardware required to produce a single projector lamp can oftentimes cost manufacturers tens of millions of dollars.
Projector lamp manufacturers also have to hire expert scientists and engineers to ensure that the projector lamps are constructed to the standard required. The mercury vapor has to be pressurized at an exact pressure and the ARC tube and quartz reflector also have to be structurally sound. If these components are not calibrated with exact precision then the projector lamp quality will suffer severely or the projector lamp will fail to work at all.
There is a variety of projector lamps with different ignition and running voltages and wattages. These different settings produce different brightness levels or ANSI lumens rates. The machineries that construct projector lamps have to be recalibrated for each specific lamp setting.
There are only four major high-quality projector lamp manufacturers in the world. The limited amount of manufacturers means that they have more control over market prices than other electronic equipment.

10. How Do I Know When To Replace My Lamp?

The modern projectors will have a built in timer that keeps tracks of the projector lamp time usage. Once the timer reaches a certain point, usually a few hours before the expected lamp life, a message will display on your projector screen. The warning message is usually a good indicator that you should jump online and start looking for new projector lamp.
If it is annoying, it is possible to get rid of the warning message; you can do this by searching your projector's manual or navigating through the onscreen menu if your lamp is still functioning.
Sometimes projectors will shut down the projector lamp when the timer reaches a certain point, even if it has not been totally exhausted. In these cases, it is useful to reset your lamp hour counter as it may increase the amount of life you get from your projector lamp.
We recommend that if you are using your projector lamp for important presentations, weekly events or even at your home theater, it is smart to have a back-up projector lamp in stock in order to have a continuous projector operation.

16. What is inside projector bulbs

Most projector bulbs (lamps) contain highly-pressurized chemicals that ignite to create a very bright, energy efficient light output. One of the chemicals used to manufacture projector bulbs is Mercury, which is an extremely toxic heavy metal.

Dangers of Mercury:

  • Corrosive.
  • Causes burns to skin, eyes and respiratory tract.
  • Fatal if swallowed or inhaled.
  • Harmful if absorbed through skin.
  • Affects the kidneys and central nervous system.
  • Harmful to aquatic life.
  • Bio-accumulates- not biodegradable.
We should be responsible consumers! The use of toxic materials in household items is decreasing. Remember: older thermometers contain Mercury, but newer thermometers are made up of another substance (usually a red tinted alcohol) that is much safer.
However, when toxic chemicals are used, as is the case with these projector bulbs, we must dispose of them properly to prevent environmental contamination

17. Why should we recycle projector bulbs?

  1. It is a nationwide requirement to properly dispose of products that contain Mercury. For specific state requirements please visit:
  2. The toxic chemical, Mercury, can permeate into the environment and water supply if not disposed of properly.
  3. To reduce waste. Projector cages are not biodegradable and take up considerable.